Privacy Policy
This privacy policy applies between you, the User of this Website, and The Lip Loft, the owner, and provider of this Website. The Lip Loft takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.
This privacy policy should be read alongside, and in addition to, our Booking Terms & Conditions, which can be found at Booking Terms & Conditions
OUR COMMITMENT
We are committed to protecting your privacy, and the privacy of our website visitors. Any information that will be collected and will be used in accordance with the General Data Protection Regulation, the Data Protection Act 2018, and the Privacy & Electronic Communications Regulations 2003. Information gathered will not be shared with any third-party companies for direct marketing.
WHO WE ARE
This Privacy Notice is provided by The Lip Loft. This Notice applies to all data subjects whose personal data is collected by The Lip Loft.
The Lip Loft is a clinic that provides an extensive list of treatments for the face and body. We provide a bespoke treatment for each client matching the services we offer with the needs of the clients. The Lip Loft is located at:
0 Governors Ave
Suite 38
Medford, Massachusetts, 02155
The purpose of this notice is to inform you (data subjects) of what personal data we collect about you.
HOW WE COLLECT DATA
The Lip Loft will generally only receive personal data from the individual concerned directly in the course of conducting business. This may be in person, via email, web form, or telephone. However, in some cases personal data will be supplied by third parties (for example online booking platforms or job sites) but only when you have specifically booked a service/treatment or responded to a vacancy offered by The Lip Loft on a third-party platform.
THE DATA WE COLLECT
In the course of our business The Lip Loft will collect certain types of personal data which will include:
Names, postal addresses, telephone numbers, email addresses, and other contact details (telephone calls may also be recorded for training purposes).
Financial information which could include bank details and credit card details
Personnel files in connection with employment and recruitment
Information supplied in the medical questionnaire about a person’s health and relevant medical conditions that could affect the suitability of treatments
Still images of clients during the treatment process (to assess before and after) and any video captured by the CCTV security system installed at our premises.
Technical information such as cookies, IP address, browser type, etc when you visit our website
For any disclosure of information of another person, you must have the full consent of the person to disclose and process their personal information in accordance with this policy.
Where The Lip Loft is required to process the data of a child (individuals under the age of 16) we will ask for consent to be authorized by the holder of parental responsibility for the child.
WHY WE PROCESS YOUR PERSONAL DATA
During the course of our business, we need to process a wide range of personal data and we will only do so in accordance with the law. Some of this is done to fulfill The Lip Loft’s legal obligations including those related to its employees or contractual obligations such as those to its insurers. In other cases, we will process data where it is in our legitimate interest except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject.
The Lip Loft believes the following use will fall within the category of legitimate interest:
For the purpose of recommending and providing treatments & products
For the purpose of providing information on pre-and aftercare before and following treatment.
For the purpose of confirmation and reminding individuals of appointments via email & text messages.
For the purpose of our newsletter and other relevant offer emails updating clients on new products and services offered by The Lip Loft. You can opt-out of this at any time.
For the purpose of security to protect our websites, infrastructure, and premises from attacks or threats and to report any illegal activities
Given that we need to collect health information and this is classed as a special category of personal data we need to identify a specific condition under Article 9. The condition on which we rely is that processing is necessary for the purposes of providing health care or treatment.